The Service Department: It’s More Than Just Fixing Broken Cars

Posted: December 1, 2014 in Uncategorized

The best summary I have ever heard concerning our industry comes from Leigh Silver, who puts it like this: “The service operations can be viewed as a combination of running a sales floor, in conjun…

Source: dealer-communications.com

This article is so accurate. I just got back from signing up a Toyota dealership for our "No Credit Check" Car Repair Funding program and toured the Service Dept. If your Service is not selling, then get your GSM back there and start training NOW! One thing that also helps sales and service are more ways for customers to pay than just Cash or Credit"

See on Scoop.itAutomotive Direct Marketing

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