Posts Tagged ‘subprime mailer’

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Consumers and more specifically car buyers are callous to advertising messages, being exposed to over 3,000 every day from sun up to sun down, and who can blame them? The growth of the Internet has not helped  with more and more emails, mobile ads, search ads, social media ads, display ads, video ads, pop ups, re-targeting ads, preroll video ads, and on and on.

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This is why digital and direct mail marketing using complex variable data to be relevant to each customer is so important. Here are five tips to take your ROI to new heights:

1) Don’t use the word “sale.” Customers hear it everyday and its even a long standing joke (that they get) about car dealerships having a “sale” everyday. Yes, every day is a “sales day!”

2) Don’t use a bunch of colors, burst, and cute flashy artwork in your message. Again, its way overdone, it does nothing for anyone.

3) Replace cute art work with ways to save the customer money. Take relevant data that can be used to help your customers save money then show them how much they can potentially save each month comparing their current high interest rate car payment to a lower interest rate (and lower car payment) then total up the savings and present it in a simple easy to understand illustration.

4) Of course you want customers to reply or respond but let them do it their way. The more choices you give them to reply, the more leads you will get. Let them walk in, call in, or let them reply online by building each customer their own customized personal website. Make sure you capture them though, no matter how they respond.

5) Don’t send car buyers a letter from your dealership. In fact, don’t even make the letter or message from the dealership. Take the dealership out and create more of a third party message ending with your dealership location being the market area designated participating site. Like below:

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For more ideas contact Buy Mail Direct today!

Good selling,

Todd

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Would your car dealership earn a higher ROI doing “Test A” that is 10,000 pieces of direct mail for $5,000 or “Test B,” that is 5,000 pieces of Multichannel digital/direct mail for $10,000?

Obviously the less expensive mailer (Test A) with more pieces is going to be a “one channel only” direct mail piece.

The bigger investment (Test B) mailer will include several channels or as we call it “Multichannel digital/direct mail event.”

The closing ratio and an honest evaluation of your current management/salespeople is key.

Test A is going to get you more actual traffic and you will be relying more on your salespeople/management than the piece.

Test B allows you to lean heavier on the digital/direct mail technology rather than your salespeople/management. (Nothing wrong with that, think about your teams level of “event experience.” )

Unless your salespeople/management is so experienced with events, they could be a crew from one of these “staffed event companies,” you will sell more vehicles with Test B than Test A every time and twice on Sundays!

So let’s look at ROI:

Test A – 10,000 pieces for $5,000 one channel: 100 ups close 10% or 10 units. Let’s call it $3,000 a copy. (I know yours is higher but for arguments sake)   That’s $30,000 minus $5,000 investment for $25,000 profit.

Test B – 5,000 piece multichannel digital and direct mail event for $10,000. Traffic is traditionally a little lower. So call it 75 ups/replies. Closing ratio can double so close 20% or 15 units. Take 15 units x $3,000 a copy is $45,000. That’s $45,000 minus $10,000 investment for $35,000 profit.

Summary – Test B earns $10,000 more but let’s “put all the cars on the table.” The closing rations here are just estimates. Your actual event numbers could double these extremely conservative estimates.

Plus, we didn’t factor in the money you will earn from great trades or the fact that “Test B” uses only half the market of “Test A” so you can hit an additional 5,000 car buyers for another great multichannel digital/direct mail marketing event the next month without going back to the same people!

I will close with this. More times than not, “Test A” makes printers richer. “Test B” makes you richer…

My time is up, you been great! Good selling-

Todd Vowell

 

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When I was young, working my way through college, a friend of mine hired me to pick peaches and paid 50 cents a bucket. The bucket was a metal container with a strap you wore around your neck so you had two hands free to hit each tree.

I remember the first day well. With my first tree, I got like four or five buckets out that bad boy in 105 degree weather. I can still feel the scratchy peach fuse mixed with sweat on the back of my neck.

So I said, “OK boss, first tree done which tree is next?” He looked at me and said, “you sure you got all the peaches?” I said yes, absolutely. He just smiled, took my bucket and went over to the tree I just stripped of ALL PEACHES and proceeded to take me to school. I stood there and watched him get another 20 buckets of peaches off that tree I was sure had nothing left.

So yes, when we talk about salespeople and how most only get the low hanging fruit, it goes much further than just the optics. Getting more customers is an art form just like picking peaches. You have to have instinct, passion, tools, creativity and you have to be willing to get on a ladder and really do some hard work. (Work most are not willing to do)

Anyone can pick low hanging fruit. The best salespeople in the country no matter if its cars, real estate, direct mail, or even peaches, are the ones that really take it serious, don’t give up, and are just relentless. It becomes more than a job or even career. Selling becomes the DNA of who you are.

The best peaches (or customers) are the one’s way up in the tree, hidden behind branches and leaves. Those are the most valuable because they are hard to find and most folks have missed them, didn’t see them, didn’t even look. (They just walked on by, grabbed some low hanging, and kept going.)  Don’t let that be you…

Also, don’t let the Internet and all the new ways to reach customers fool you. Sales is still a people business. It is still all about building relationships based on trust. If customers trust you, and like you, they will do business with you. If they don’t then they won’t.

The Internet and many digital channels are just extra tools to help you (find all the peachpeaches) earn that much-needed trust in order to build the relationship. Use them all, the more the merrier!  Do that and life will be “peachie” I guarantee it! My time is up, you been great. Good selling –

Todd Vowell

They say car shoppers now only visit 1.4 dealerships before they buy. Make sure that is your dealership they visit! Free stuff generates traffic but a well prepared sales and management team is what sells cars!

Buy Mail Direct has the most powerful Digital/Direct mail events in the country and this new premium hook makes sure your lot is packed come “EVENT DAY!”

 

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If your customer doesn’t win the $10,000 no worries!

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Internet Gurus with no car biz experience have invaded the auto industry. They sell a narrative that only exist in their mind. It was created by either their own experience buying a car or just got the “creative juices” flowing one night with “a little help from their friends.” Either way, STOP IT. Stop selling all the hog wash and complicating everything to justify your outrageous pricing.

Let me simplify it. All the Video Display Pages (VDP’s), Impressions, Reviews, Reputation Management, Key Words, Click Through Rates, Algorithms, Analytics, Key Performance Indicators (KPI’s), online reviews, Behavioral Targeting, SEO, PPC, branding, and so on, in the world, doesn’t mean shit, if you don’t succeed at one thing, getting the buyer on the lot for THE TEST DRIVE.

91 percent say test drive

Hey, there are some car makes/models that it doesn’t seem to matter what you advertise,  the customer won’t consider or buy.Take Buick. (Sorry but its true) When most people think of Buick, they think old, boring, yesterday. They try to shake it but tough to do. (Side-note: My wife and I went and test drove one. Holy crap! The interior, the cabin, the get up and go, the handling, the styling, we were blown away!)

Also, even with all the incredible new technology today, it is impossible to grab the car buyers attention long enough to explain it all. You can do anything, you can try everything, but the goal has to be to get the car buyers butt in the car for a test drive. You have their attention, they can not only learn about all the technology, they can experience it first hand.

So remember, “its the test drive stupid!” That is what changes minds and that is what get the buyers attention. Then it is the salespersons job to sell the vehicle and close the deal.

Taking interest in their trade is a close second. Make any car owner an aggressive offer to buy their car and an incentive to take a test drive, and then finish off with a professionally trained salesperson. End of story, bustin bugs… Go get another up! Hat tricks should be the norm today. My time is up, go out and make it a great day!

Todd Vowell

Serious businessman with dumbbells and painted muscular arms on chalkboard

 

First, make sure that the same targeted direct mail message has also been created online as a landing page. So if its fixed operations and we are offering Service Coupons, you want those same coupons to be on your landing page. If it’s variable operations, you want to also make sure that sales message is consistent both on line in a landing page and offline in the direct mail piece. Here you go:

1) Household tIP – (Target Household IP’s) Make sure that only the people receiving your direct mail piece will be able to see the targeted ad/message on line with their home computers, mobile phones, Tablets, and gaming devices. No waste! You do this by taking each customer postal address with last name and match it up to get their IP Address. This is not easily done so best to find a company that specializes in this niche. (You won’t find features like this in any CRM’s) tIP house

2) Facebook/Instagram – Take the customers phone number or email address to submit. That data is appended to Facebook and Instagram users for a match. The ad/message is then served  right in each customer’s Facebook and/or Instagram. (Facebook owns Instagram)   fb insta pic

3) Email Broadcast – Email is of course cost-effective and can be powerful, but should be combined with another channel. (Like direct mail) Consumers are much more comfortable clicking on and opening up an email from a local company. (Especially one they have done or do business with) If you are mailing your customer list but have not collected many emails, you’re not alone. Make sure you get a reputable company to append email addresses to your customer file.

All three of these channels will be linked to your Landing page.

Are you starting to see the difference between adding all these powerful Digital channel enhancements compared to just sending out one direct mail piece?

Hope these help you get more bang for your buck!

If you’re going to invest in direct mail marketing, make sure you add these powerful tools and boost response 40-60% shattering old ROI numbers!

It’s a profit game and these are game changers!